Shipping policy

Processing time

Each piece is printed to order. Please allow 2–5 business days for production before your order ships. You'll get an email with tracking as soon as it ships.

Delivery time

• United States: typically 3–7 business days after shipping (about 5–10 business days total).
• International: typically 7–20 business days after shipping, depending on the destination and customs.

These are estimates, not guarantees. Carrier delays sometimes happen, especially around holidays.

Shipping costs

Shipping is calculated at checkout based on your items and where they're going. You'll see the exact cost before you pay. Items in one order may ship separately if they're made in different places.

Duties and taxes

International orders may be charged customs duties or import taxes by the destination country. Those charges are the recipient's responsibility.

Address accuracy

Please double-check your shipping address. If a package comes back because of an incorrect address, we can reship it once you've paid the new shipping cost.

Lost or damaged packages

If tracking stops moving or your order arrives damaged, email grow@discoverkindroot.com with your order number. See our Refund Policy for how we make it right.